Eligibility
Returns and exchanges are accepted within 30 days of delivery. Items must be unused, unworn, and in original condition. Tags and original packaging must remain intact.
How to Request a Return or Exchange
Email our support team with your order number and request:
support@venturaxises.com
Our team replies within 1 business day. If eligible, we provide return instructions (and a return label when applicable).
Exchange Process
Tell us your preferred size/color/style. Once we receive and check the original item, we ship the replacement within 2 business days (subject to availability).
Refunds
Refunds are issued to the original payment method. Processing time: 5–7 business days after approval (bank timing may vary).